Technical Support Services

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Petrel Computer Consultants are Microsoft Certified Partners and Microsoft Small Business Specialists.

This qualifies us to look at your business and determine the best solution for your IT Infrastructure needs.

In this way, no money is wasted on products that don't measure up to the size of your business, and you are assured that you will both - get it right the first time and pick a product set that can expand and grow with you.

Petrel offers professional expertise in Networking and I.T Support services to provide for your business and technology requirements.

Whatever your needs Petrel Computers can assist.

Ad Hoc Services  

You choose the parts of our service which you require and call us when you need us.  No contracts required. !!

Fully Managed Service

We assess your current IT Infrastructure and make recommendations, based on your needs, for an on-going service level agreement which provides proactive support.  This is essential to prevent downtime and is our most popular service for businesses..

We act as an in-house IT Support Department but without the drawbacks of full time staff.  We will set a specific time and date weekly to place a technician on-site to resolve all your IT related queriers. You will have access to a helpdesk to ensure timely service delivery. Your business will also recieve a high degree of management and reporting on all aspects of your technology.  This is a fixed fee service so your budgeting becomes extremely easy.

With guarenteed response times you are assured of the best possible service and minimal downtime.

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